Reach us through the channels below. We respond to all enquiries within one business day.
15 Charlotte Square
Edinburgh EH2 4DR
United Kingdom
Our office is located in Edinburgh's New Town, within close proximity to major transport links and easily accessible from throughout the city.
For initial enquiries, please include a brief description of your property requirements and preferred timeline. This allows us to provide a more detailed response tailored to your specific needs.
Monday to Friday: 09:00 – 18:00
Saturday: 10:00 – 14:00
Sunday: Closed
Enquiries received outside business hours will receive a response on the next working day. Existing clients with urgent matters may use the priority contact information provided in their service agreement.
Following your initial enquiry, we will respond with an assessment of how our services align with your stated requirements. This response includes relevant service recommendations and an invitation to schedule a more detailed consultation.
Initial consultations typically last thirty to forty-five minutes and can be conducted at our office, at a location convenient to you, or via video conference for clients not currently in Edinburgh.
During this consultation, we discuss your specific needs in detail, explain our process, answer your questions, and outline next steps if you choose to engage our services. There is no obligation and no charge for this initial conversation.
While we specialise in Edinburgh's premium rental sector, we define this by quality standards rather than price alone. We work with clients across various budget levels who seek well-maintained properties in desirable locations with professional management.
After completing an initial consultation and receiving your detailed requirements, we typically begin active searches within twenty-four hours. First property recommendations usually arrive within three business days, though timing varies based on current market conditions and your specific criteria.
We offer package pricing for clients engaging multiple services. The specific structure depends on which services you require and your overall engagement scope. We discuss pricing comprehensively during initial consultations.
Yes, international clients comprise a significant portion of our work. Our relocation consultation service specifically addresses the additional complexities faced by those moving to Edinburgh from other countries, including guidance on documentation requirements and local expectations.